Southern Institue on Children and Families Logo

Home |

Contact Us |

Search

Southern Institute on Children and Families News

Federal News Radio Business of Government Hour - Conversations with Authors Series

September 2010 - Dr. Vicki Grant on Process Improvement in Social Service Delivery: A Case Study of Louisiana

Listen as Dr. Vicki Grant speaks with Federal News Radio: Busines of Government Hour - Conversations with Authors Series Host Michael J. Keegan on Process Improvement in Social Service Delivery. Dr. Vicki Grant discusses the Transforming State Government Services Through Process Improvement: A Case Study of Louisiana report.

Unable to play recording, please contact the system administrator.

Download MP3

 

Transforming State Government Services Through Process Improvement: A Case Study of Louisiana

March 2010 - Transforming State Government Services Through Process Improvement: A Case Study of Louisiana In the wake of the Katrina disaster, one Louisiana state agency leader used the "clean slate" provided as an opportunity to re-design the eligibility determination process for health care benefits provided to citizens in need.

This report is a first-hand story of commonsense management, using basic process management techniques to re-design a vital element of service delivery. Author Vicki Grant describes step-by-step processes used by a front-line agency leader to make a huge difference for thousands of beneficiaries of Louisiana’s public healthcare system. In the process, she shows that, while technology helps, it is leadership that matters.

 

Southern Institute on Children and Families Board member, Richard W. Riley, former US Secretary of Education and former two-term Governor of South Carolina to be inducted in the SC Hall of Fame

January 2010 - Robert Smalls, Richard Riley Bound for S.C. Hall of Fame

Jan. 25, 2010

MYRTLE BEACH, S.C. - Today the official South Carolina Hall of Fame board of trustees announced the 2010 inductees, one contemporary and one deceased. Robert Smalls, a former slave and Civil War hero who later became a state representative and senator and U.S. congressman, and Richard Wilson Riley, a former governor and U.S. secretary of education, were selected by the Confederation of South Carolina Local Historical Societies. This was the first year that the nomination of inductees was open to the public.

"I am extremely privileged to be able to honor both of these remarkable contributors to the state of South Carolina by inducting them into the official South Carolina Hall of Fame," said Leo Twiggs, chairman, board of trustees.

A formal induction ceremony will be held 10:30 a.m. Feb. 9 at the Myrtle Beach Convention Center. The ceremony is free and open to the public, and media are invited to attend. Portraits of both inductees will be unveiled and added to the gallery in the convention center lobby where the S.C. Hall of Fame is located.

Robert Smalls (1839-1915) was born in Beaufort, S.C., on April 5, 1839. At the start of the Civil War, Smalls was employed as a pilot on the Confederate steamship CSS Planter. On the morning of May 13, 1862, Smalls led the takeover of the ship by its slave crew, sailed past the harbor’s formidable defenses and surrendered the vessel to the Union fleet. The ship was received as contraband, and Smalls and his crew were welcomed as heroes. Later, President Lincoln received Smalls in Washington and rewarded him and his crew for their valor. He was given official command of the CSS Planter and made a captain in the U.S. Navy.

After the war Smalls returned to South Carolina and entered politics. He was a state representative from 1868-1870 and state senator from 1870-1874. In 1874 he was elected to the U.S. House of Representatives and served intermittently until 1886.

In 1889 President Benjamin Harrison appointed Smalls as the U.S. Collector of Customs for the port in Beaufort, an office he held until 1913. He died on Feb. 22, 1915.

Richard Wilson Riley, born Jan. 2, 1933, in Greenville, S.C., earned a bachelor’s degree in political science from Furman University and his law degree from the University of South Carolina, joining his father’s law firm in 1960. He was a state representative from 1962-1966 and state senator from 1966-1976.

Riley was the first South Carolina governor to serve two consecutive four-year terms (1979-1987). As governor, he launched his most ambitious reform, a comprehensive effort to overhaul the state’s public school system. The 1984 South Carolina Education Improvement Act reformed the schools, boosting average scholastic aptitude test scores and the proportion of high school graduates pursuing college degrees.

After earning national recognition for his education improvements in South Carolina, President Bill Clinton appointed Riley as secretary of education in 1992, the only South Carolinian named to that position. Riley served in this post until Clinton left office in 2001. During his tenure with the U.S. Department of Education, Secretary Riley helped launch historic initiatives to raise academic standards, improve instruction for the poor and disadvantaged, increase parental involvement in education, expand loans to help more Americans attend college and prepare young Americans for the work world.

Since then, Riley has served as a senior partner in the law firm of Nelson Mullins Riley & Scarborough LLP. He is also a distinguished lecturer in the political science department of Furman University and continues to be involved in education at the state and national levels.

Persons eligible for induction into the S.C. Hall of Fame are those born in South Carolina who obtained recognition elsewhere and those born elsewhere but who lived and obtained recognition in the state. One contemporary citizen and one deceased citizen may be inducted annually. Past inductees include author Pat Conroy, President Andrew Jackson, jazz legend Dizzy Gillespie, Sen. J. Strom Thurmond, astronaut Charles M. Duke Jr. and more than 70 others.

The official South Carolina Hall of Fame, a nonprofit corporation conducted under state charter, is sponsored by the state of South Carolina, city of Myrtle Beach and Myrtle Beach Area Chamber of Commerce. For more information, visit SouthCarolinaHallofFame.com or call (843) 916-7238.

Editorial note: Digital images of Smalls and Riley are available by request.

The South Carolina Hall of Fame - dedicated Feb. 11, 1973, by Gov. John C. West - was created to recognize and honor those contemporary and past citizens who have made outstanding contributions to South Carolina’s heritage and progress. On Sept. 21, 2001, Gov. Jim Hodges signed into law a bill designating the South Carolina Hall of Fame as the state’s official Hall of Fame.

The Confederation of South Carolina Local Historical Societies is the official organization for selecting nominees. Each of the confederation’s 10 districts selects one contemporary and one deceased nominee annually, a total of 10 contemporary and 10 deceased nominees, for consideration by the board of trustees.

Southern Institute Releases Report on Process Mapping: An Effective Tool for Improving Public Services

October 2009 - The Southern Institute releases Process Mapping: An Effective Tool for Improving Public Services, a report that shares information on using process mapping to improve work processes. SICF’s approach to process mapping can be applied successfully to a variety of processes used in the delivery of public services. With consultation from SICF, many state Medicaid and CHIP programs across the country have used process mapping to identify opportunities for improving their work processes.

Southern Business Leadership Council Employment Stability Action Plan: Recommendations for the Public and Private Sectors to Support Stable Employment in the Low-wage Workforce

August 2009 - We are pleased to share with you the Southern Business Leadership Council Employment Stability Action Plan: Recommendations for the Public and Private Sectors to Support Stable Employment in the Low-wage Workforce. The SBLC Employment Stability Action Plan recommends public policy and private sector actions, as well as public/private partnerships to improve the ability of low-wage employees to obtain and retain employment, with special attention to working parents and other caregivers. It also provides profiles on public and private sector promising practices that can be replicated in communities across the South and the nation, including information on design, implementation and who to contact for additional information on specific strategies, when available.

 

The Louisiana Department of Health and Hospitals releases the Southern Institute on Children and Families report: Building and Sustaining Effective Community Collaboration

July 2009 - The Southern Institute on Children and Families is pleased to announce that the Louisiana Department of Health and Hospitals (DHH) has released the Building and Sustaining Effective Community Collaboration report prepared by the Southern Institute. The report highlights the development of the 11 DHH regional community-driven Covering Kids & Families (CKF) coalitions. Over the past two years, DHH has engaged the Southern Institute to provide consultation and technical assistance to the 11 Louisiana CKF regional contractors on engaging and mobilizing community leaders and volunteers; establishing coalition infrastructure; and providing expertise on promising practices for outreach and enrolling eligible children and families in LaCHIP.

 

Southern Institute Releases Report on Retaining Eligible Children and Adults in Medicaid and CHIP

March 2009 - The Southern Institute releases Medicaid and CHIP Retention: A Key Strategy to Reducing the Uninsured, a report that shares information learned during the Retention Initiative: Achieving Stability in Medicaid and SCHIP Coverage. The report addresses the retention issues identified by the eight states that participated in the initiative – Alabama, Florida, Iowa, New Hampshire, New Mexico, Pennsylvania, Texas and Washington. Information is provided on the improvement strategies used by these states that were found to be effective in improving their retention rates and suggests strategies for improving Medicaid and CHIP retention rates across all states.

 

California HealthCare Foundation publishes a report on the results of the Medi-Cal Eligibility Process Improvement Collaborative

November 2008 - The Southern Institute on Children and Families is pleased to announce that the California HealthCare Foundation (CHCF) has published a brief, Slowing Medi-Cal Churn: Counties Collaborate to Improve Efficiency, that highlights the experiences of 13 California counties as they worked to improve the Medi-Cal eligibility determination process and maximize the enrollment and retention of eligible children and families. Funded by a 2006 CHCF grant to the Southern Institute, the Medi-Cal Eligibility Process Improvement Collaborative (MEPIC) focused on data collection, testing multiple ways to improve eligibility processes, and measuring results.

Cramer Speaks at National Covering Kids and Families Network Southern Regional Convening

September 2008 - Judi Cramer, Program Design and Management Center Deputy Director, presented a workshop on Mobilizing and Sustaining Effective Community Coalitions at the National Covering Kids and Families Network meeting held in New Orleans on September 29, 2008. The presentation highlighted the Southern Institutes’ recent work with 11 regional coalitions in Louisiana.

Evaluation of Southern Institute Process Improvement Collaboratives Published

December 2007 - The Robert Wood Johnson Foundation has published a brief that looks at the experience that some state Medicaid and State Children’s Health Insurance Program (SCHIP) agencies have had in using a process change model developed by the Institute for Healthcare Improvement, and adapted by the Southern Institute on Children and Families, to strengthen the way they approach enrollment and retention administrative processes. Improving Processes and Increasing Efficiency: The Case for States Participating in a Process Improvement Collaborative explores whether state governments can use this model to improve Medicaid and SCHIP eligibility and enrollment processes and also whether a process improvement collaborative is a worthwhile investment for states. The brief concludes that if properly implemented, states have little to lose financially and much to gain in terms of increased efficiency and savings, from using the process improvement collaborative model. Please visit the link above to access the complete brief.

Southern Institute Releases Third Edition of Uninsured Children in the South

November 2007 - The Southern Institute is pleased to release the third edition of Uninsured Children in the South. The report provides state-by-state data on estimates of uninsured children with age and income breakouts related to Medicaid and SCHIP for Alabama, Arkansas, Delaware, the District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia and West Virginia. In addition, the third edition contains data on women who were uninsured during pregnancy and at the time they gave birth. The Southern Institute also outlines recommendations on actions states can take to simplify public health coverage programs to allow eligible, uninsured children and pregnant women to access and retain public health coverage.

Southern Institute Policy and Research Director Named Panelist for Documentary Screening

November 2007 - The Southern Institute on Children and Families is pleased to announce that Kathryn Luchok, PhD, MA, Director of the Policy and Research Center, has been named as a panelist for the Columbia, SC screening of the documentary, "The Business of Being Born." Dr. Luchok, an expert in the field of maternal and child health, will participate in the panel discussion with local midwives and other childbirth advocates following the screening.

"The Business of Being Born" is a documentary that follows clients of New York midwife Cara Muhlhahn as they consider their birth choices. The film includes interviews with well-known advocates for physiological birth including: Dr. Michel Odent, an OB/GYN and author of The Caesarean; Susan Hodges, President of Citizens for Midwifery; and Dr. Robbie Davis-Floyd, PhD in Medical Anthropology and author of Birth as an American Rite of Passage.

The Midlands Chapter of the International Cesarean Awareness Network (ICAN) with support from the University of South Carolina (USC) Women's Studies Department is hosting the screening on Friday, Dec. 7, at 7:00 p.m., in USC's Gambrell Auditorium. Tickets cost $10 at the door or $8 online at http://icanmidlands.eventbrite.com/ with $5 advance tickets available for students.

Southern Institute Releases Southern Business Leadership Council Charlotte Metro Area Employer Initiative Project Report

September 2007 - A report on findings from the Southern Business Leadership Council (SBLC) Charlotte Employer Initiative has been published by the Southern Institute on Children and Families. The SBLC Charlotte Metro Area Employer Initiative Project Report describes employer perspectives on issues related to lower-wage employment stability gathered through interviews conducted with Charlotte area employers and provides summary information on employer views collected during an Employer Dialogue Session held in Charlotte in March 2007.

The SBLC Charlotte Employer Initiative is the second of three local employer projects conducted by the Southern Institute as part of the SBLC Employment Stability Action Plan initiative. The SBLC is leading an effort to develop and promote the SBLC Employment Stability Action Plan, which will identify public sector actions, private sector actions and public/private partnerships needed to address barriers to stable employment in the lower-wage workforce, particularly barriers faced by parents. It also will feature summaries of public and private sector promising practices that can be replicated in states and communities across the South and nation with contacts for information on design and implementation. For additional information on the SBLC please visit http://www.thesoutherninstitute.org/SBLC.aspx.

Southern Institute Announces Eight States Selected for Retention Initiative

August 2007 - The Southern Institute on Children and Families is pleased to announce the selection of the following eight states to participate in the Retention Initiative: Achieving Stability in Medicaid and the State Children’s Health Insurance Program (SCHIP): Alabama, Florida, Iowa, New Hampshire, New Mexico, Pennsylvania, Texas and Washington. The number and quality of applications received were impressive, making it difficult to limit the number of states to eight. Please visit the Current Initiatives section of the Southern Institute’s Web site to learn more about the Retention Initiative.

Southern Institute Releases Southern Business Leadership Council Upstate South Carolina Employer Initiative Project Report

August 2007 - A report on findings from the Southern Business Leadership Council (SBLC) Upstate South Carolina Employer Initiative has been published by the Southern Institute on Children and Families. The SBLC Upstate South Carolina Employer Initiative Project Report describes employer perspectives on issues related to lower-wage employment stability gathered through interviews conducted with employers from the Upstate region of South Carolina and provides summary information on employer views collected during an Employer Dialogue Session held in Greenville in May 2007.

The SBLC Upstate South Carolina Employer Initiative is the third of three local employer projects conducted by the Southern Institute as part of the SBLC Employment Stability Action Plan initiative. The SBLC is leading an effort to develop and promote the SBLC Employment Stability Action Plan, which will identify public sector actions, private sector actions and public/private partnerships needed to address barriers to stable employment in the lower-wage workforce, particularly barriers faced by parents. It also will feature summaries of public and private sector promising practices that can be replicated in states and communities across the South and nation with contacts for information on design and implementation. For additional information on the SBLC please visit http://www.thesoutherninstitute.org/SBLC.aspx.

The Southern Institute Announces Four New Members of the Southern Business Leadership Council

July 2007 – Four new members have been added to the Southern Institute’s Southern Business Leadership Council (SBLC), a group of southern-based business, community and public policy leaders engaged in the development of comprehensive solutions to societal issues that impede stable employment of the lower-wage workforce. 

  1. Ingo Angermeier, FACHE, is President/CEO of the Spartanburg Regional Healthcare System (Spartanburg, SC).
  2. Natalie J. Brown is Senior Vice President and Market Development Manager for Bank of America (Charlotte, NC).
  3. C. Jeff Cook is Senior Vice President of Personal Investment Management for the Capital Guardian Trust Company (Atlanta, GA).
  4. Sarah C. Shuptrine is Founder of the Southern Institute on Children and Families (Columbia, SC).

Angermeier, Brown, Cook and Shuptrine join the SBLC in its current work to develop the Southern Business Leadership Council Employment Stability Action Plan, which will identify local, state, federal and private sector policy issues that impede employment stability and outline promising practices that can be replicated in states and communities across the South to improve employment stability in the lower-wage workforce.  Visit the SBLC page located under Current Initiatives to learn more.

Southern Institute Releases Report on Out-stationing Public Health Coverage Enrollment

July 2007 - The Southern Institute on Children and Families is pleased to release a new report, titled Offering Public Health Coverage Enrollment in Health Care Settings.  The report is designed to assist in implementing or improving out-stationed eligibility determination processes for Medicaid, State Children’s Health Insurance Program or other public health coverage programs at health care sites.  Outreach and application assistance activities such as out-stationing have been found to be critical components of enrolling eligible children and adults in public health coverage programs.

Offering Public Health Coverage Enrollment in Health Care Settings was prepared as part of the Covering Kids & Families initiative, a national program supported by the Robert Wood Johnson Foundation and directed by the Southern Institute on Children and Families.

 

 

 

 

© 2005-2011 Southern Institute on Children and Families
90-F Glenda Trace, Suite 326
Newnan, GA 30265
(803) 779-2607
 

Contact Us 
Web Standards 
Site Map